Prepare
for a phone interview just as you would for a regular interview.
Compile a list of your strengths and weaknesses, as well as a list of
answers to typical interview Questions. In addition, plan on being
prepared for a phone conversation about your background and skills.
Keep your resume in clear view, on the top of your desk, or tape it to the wall near the phone, so it's at your fingertips when you need to answer questions.
Have a short list of your accomplishments available to review.
Have a pen and paper handy for note taking.
Turn call-waiting off so your call isn't interrupted.
If the time isn't convenient, ask if you could talk at another time and suggest some alternatives.
Clear the room - evict the kids and the pets. Turn off the stereo and the TV. Close the door.
Unless you're sure your cell phone service is going to be perfect, consider using a landline rather than your cell phone to avoid a dropped call or static on the line.
Practice Interviewing
Talking on the phone isn't as easy as it seems. I've always found it's helpful to practice. Have a friend or family member conduct a mock interview and tape record it so you can see how you sound over the phone. Any cassette recorder will work. You'll be able to hear your "ums" and "uhs" and "okays" and you can practice reducing them from your conversational speech. Also rehearse answers to those typical questions you'll be asked.
During the Phone Interview
Don't smoke, chew gum, eat, or drink.
Do keep a glass of water handy, in case you need to wet your mouth.
Smile. Smiling will project a positive image to the listener and will change the tone of your voice.
Speak slowly and enunciate clearly.
Use the person's title (Mr. or Ms. and their last name.) Only use a first name if they ask you to.
Don't interrupt the interviewer.
Take your time - it's perfectly' acceptable to take a moment or two to collect your thoughts.
Give short answers.
Remember your goal is to set-up a face-to-face interview. After you thank the interviewer ask if it would be possible to meet in person.
Dress Professionally
I would also like to recommend that the interviewee dress professionally for a telephone interview -makes them feel more prepared and professional. It is natural to think if an employer cannot see how I am dressed during a telephone interview, I can dress casually, but dressing in "work attire" for the interview, improves your morale
After the Interview: Send a thank you follow up letter & Reiterate
